How We Protect Your Privacy
Every piece of your data at Kriyka is stored with the highest level of security.
Kriyka uses 256-bit SSL encryption. Your payment details and password are stored in fully encrypted form and cannot be read by any third party.
Your personal data is never sold to third parties. Kriyka does not share your information with any advertisers or data brokers.
You can view, correct, or delete your information at any time. Kriyka gives you complete control over your data.
Kriyka's servers comply with international data protection standards. All data is stored on encrypted, firewall-protected servers.
You can opt out of promotional emails or SMS at any time. We respect your preferences.
Kriyka is fully transparent about what data is used and why. There are no hidden data practices or ambiguous terms.
Information We Collect
We collect certain personal information when you create an account and use our services at Kriyka. This data is needed to improve service quality and meet legal obligations. A detailed breakdown by category is provided below:
| Data Type | Example | Collection Time |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During Registration & KYC Verification |
| Contact information | Email address, mobile number | At Registration |
| Financial information | BKash/Nagad number, bank account (if applicable) | Deposit / Withdrawal Time |
| Technical Information | IP address, device type, browser information | Automatically while using the site |
| Gaming Activity | Betting history, transaction logs, session duration | While Using the Platform |
When you use the Kriyka mobile app or website, certain information is collected automatically. This includes your device's operating system, browser type, time spent on the site, and pages visited. This data is primarily used to analyze site performance and resolve technical issues.
Purpose of data collection
Kriyka uses your data only for the specific purposes listed below. Each purpose is clearly defined, and we do not use your data beyond these:
- Account management: Your identity and contact details are used to create, verify, and secure your account.
- Financial Transaction Processing: Financial information is used to process deposits and withdrawals and to prevent fraud.
- Fulfilling Legal Obligations: Identity verification data must be retained to comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
- Customer service: Your contact information is used to resolve issues and provide support.
- Platform improvement: User behavior is analyzed to enhance and improve the gaming experience.
- Promotional communications: Promotional offers and updates are sent only with your consent. You can opt out at any time.
- Responsible Gaming: Your gaming behavior is monitored to identify problematic patterns and provide appropriate support.
Data Sharing Policy
Kriyka never sells your personal data to third parties. However, limited information may be shared in specific circumstances:
- Payment Provider: Necessary financial information is shared with bKash, Nagad, or your bank to process deposits and withdrawals. This information is used solely to complete transactions.
- Identity Verification Services: Minimal information is shared with authorized third parties for KYC verification. These services are held to the same privacy standards as Kriyka.
- Legal Authorities: Information may be disclosed in response to a valid written request from Bangladeshi or international legal authorities.
- Technology Partners: Servers and technology providers that support Kriyka's platform can only access limited data, strictly under contract.
For international data transfers, Kriyka always complies with international data protection standards. Regardless of where your data is stored, the same level of protection applies.
Cookies & Tracking Technologies
Kriyka uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.
| Cookie Type | Purpose | Mandatory? |
|---|---|---|
| Essential Cookies | Maintaining login sessions and ensuring security | Yes |
| Performance Cookies | Site Speed & Error Analysis | No |
| Functionality Cookies | Remembering language & preferences | No |
| Marketing Cookies | Showing relevant promotions | No (Opt-In) |
You can disable cookies from your browser settings. However, turning off essential cookies may cause some features to stop working properly. Marketing cookies are entirely optional and will never be activated without your consent.
Data Protection Practices
Kriyka uses multiple layers of security to protect your data. If one layer fails, others remain in place:
- 256-bit SSL Encryption: All communication between your browser and Kriyka's servers is encrypted. No third party can access this data.
- Password Hashing: Your password is never stored in plain text. It is hashed using the bcrypt algorithm.
- Two-factor authentication (2FA): Two-factor authentication is available to secure your account at login.
- Firewall & Intrusion Detection: Advanced firewalls and anomaly detection systems are active to protect our servers.
- Regular Security Audits: Third-party experts conduct regular audits of Kriyka's security infrastructure.
- Staff training: All Kriyka staff receive regular training on data protection practices.
Your Rights
Every registered Kriyka member has certain fundamental rights over their personal data. These rights can be exercised free of charge:
Children's Privacy
Kriyka is a gaming and betting platform strictly for adults. Registration by anyone under the age of 18 is strictly prohibited.
- Age is verified at registration, and proof of age is collected as part of the KYC process.
- If a minor's account is identified, it is immediately closed and all associated data is deleted.
- Parents can report suspicious accounts support@kriyka.wsto report.
Data retention period
Kriyka does not retain your data longer than necessary. Retention periods by data type are outlined below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of account activity | To provide the service |
| Financial transaction records | 5 years after account closure | Legal obligation (AML) |
| KYC Verification Documents | 5 years after account closure | Regulatory Guidelines |
| Customer Support Conversations | 2 years | Service Improvement |
| Technical Logs | 90 days | Security Monitoring |
| Marketing preferences | Until Opt-Out | Relevant communication |
Once the retention period expires, data is securely deleted or anonymized by removing all identifying information.
Changes to the Privacy Policy
Kriyka may update this Privacy Policy when necessary. For any changes, we follow the guidelines below:
- Prior Notice: You will be notified by email at least 30 days before any significant changes take effect.
- On-page notice: A notice will be displayed on the site following any changes.
- Version History: Previous versions of this policy are available upon request.
- Consent: Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
Contact us
For any questions, requests, or complaints regarding our Privacy Policy, please contact Kriyka's data protection team:
- Email: support@kriyka.ws
- Live Chat: Use the live chat button in the bottom-right corner on any page of the site.
- Help Center: Help Center You'll find detailed information and answers to common questions on this page.
Our data protection team aims to respond to all requests within 30 business days. Urgent security matters are typically addressed within 24 hours.